NNIT’s Region Denmark Maintains Strong Public Sector Focus and Momentum

Outside Denmark, NNIT is a highly specialized IT consultancy focusing on life sciences only. In Denmark, NNIT also caters to other industries – with special focus on the public sector. What we call ‘IT solutions developed for people by people.’

With the launch of our ’New Beginning’ strategy in 2023, and a new organization consisting of four empowered regions, Denmark emerged as a region with a strategic focus on delivering quality solutions for the public as well as private sectors. Most notable was the strong focus on the public sector:

“We already had a good foothold in the public sector, which is a great match for our inherent competencies within the regulatory and compliance spaces. So, it made a lot of sense to focus more on the public sector and start building an even stronger position. It’s been a full throttle effort, and after 15 months, I am actually blown away by how much progress we’ve made, growing on average by 30 percent with both existing and new customers. We have an exceptional momentum – and for good reason,” Senior Vice President and Head of Region Denmark Kasper S. Andersen explains.

He adds: “From an IT perspective, right now, the public sector is at a crossroads, because many systems are nearing retirement age. We have a lot of experience with modernizing and developing complex public systems to accommodate the many changes in society, regulation, and demographics. It’s a particular skillset of ours, which we have anchored and honed for many years in our Custom Application Development, Cloud, SAP and Microsoft teams. Our people simply have the knowhow to modernize and develop the right digital solutions for the future, making it easy and ensuring quality of life for case handlers and citizens alike.”

Supporting the Public Digitalization Agenda

One example of digital modernization is the NNIT-developed cloud-based platform BorgerIT – an automated case management system designed specifically for Danish legislation that converts complex legislation into automated case management from start to finish. The ‘standard’ solution BorgerIT was developed based on the maternity/paternity benefits system developed for ATP.

Other examples where NNIT’s digital capabilities are central in modernizing and advancing central applications, through e.g. low code development, BI acceleration, and DevOps, include custom system development and support for Kriminalforsorgen, the Danish Veterinary and Food Administration and Danmarks Nationalbank.

“It’s absolutely crucial for the public sector to keep developing digitally, leveraging data in compliance with GDPR, and to increase the availability of citizen-oriented self-service solutions. Unfortunately, Denmark is no longer the number 1 digital nation in the world, and cloud adoption is off to a slow start in the public sector in Denmark. We need to stop deliberating and start investing to ensure the flexible and scalable digital solutions of tomorrow,” says Kasper S. Andersen who also voiced a firm stand on the curbing of use of consultants in the public sector for this purpose in a recent public opinion piece (in Danish):

“Without the use of competent consultants, we simply cannot carry out major, complex digitalization projects. It’s important to understand that the time is now, and that we really cannot afford to drag out feet.”

Living the Strategy in Plain Sight

In order to underline the new strategy, NNIT literally moved closer to both private and public customers in Denmark in the summer of 2024 – choosing a very visible location in the heart of Copenhagen. An effort has also been made to be more present and visible in political conversations, making sure we are in the know and can weigh in early with our expertise. Our memberships with both Danish Chamber of Commerce and IT Branchen are now much more involved, and we have joined multiple policy boards and networks as well as ramped up collaboration in general, not least when it comes to Folkemødet (political summit) where Kasper S. Andersen hopes to see more dialogue and partnerships rather than private agenda debates.

In other words, NNIT’s Region Denmark is stepping up to the plate, speaking up, and generally entering into more public agenda conversations:

“We have made an internal pledge to be more involved across the board, which means we are present in relevant forums and open to engage in conversations that can potentially make a mark across the nation. And we are pleased to see that the digital agendas have now, for the first time, been gathered in a much stronger Ministry of Digital Affairs – and delighted that as an industry we have been seen, heard, and understood. We’re excited to see how the new ministry and minister unfolds this new potential to push on,” and he ends:

“In NNIT, we are of course eager to keep building our capabilities and our position, developing our talent base, and becoming one of the most impactful IT consultancies in town. But we believe this is only done in partnership, so, we will continue to stay close to our customers and stakeholders and engage in those important conversations about digital modernization, the greater EU perspectives, and regulation, and how we can bridge any competency gaps together to find the best solutions.”